Visitor management for Zimbabwe’s complexes

Know who’s at the gate. Before they knock on the door.

Ngenani is a modern visitor management system for residential and business complexes. Residents pre-register guests in seconds. Guards check them in with a tap. Admins see everything that moves through the gate, in real time.

No credit card to start. Cancel anytime. Built and supported in Zimbabwe.

ngenani.app/admin
Ngenani
Admin
Tafadzwa M.
OverviewVisit historyPre-regRecurringWalkups
Visits
1,284
+12%
On site now
23
live
Pending
4
Denied
7
-3%
Visits by day
last 30 days
Status mix
Recent visits
All complexes
Blessing MoyoA-204
On site10:42
Rudo ChivasaB-118
Expected11:00
Tinashe BandaC-302
Pending11:05
Nyasha DubeA-204
Left09:30
<2s
Avg. check-in
100%
Offline-capable gate
0
Paperbooks needed
24/7
Visit history
Features

Everything a modern gate needs.

Built specifically for the way Zimbabwean estates, gated communities and office parks actually work — not a generic visitor app retrofitted with translations.

Pre-registered visits

Residents create a visit in seconds and share a 4-digit PIN with their guest. The gate already knows who’s coming.

Walk-up approvals

Unexpected visitor? The guard pings the resident in-app. Approve or deny from your phone in a tap — no phone calls, no paper books.

Recurring visitors

Domestic workers, gardeners, regulars. One-tap check-in for known faces. No re-registration every morning.

Live gate dashboard

Guards see expected visitors, PINs, vehicle plates, and host details in a single queue. Check in or out with one tap.

Visit history & analytics

Visits by day, hour, weekday, status. Filter by complex or host. Export-ready for body corporate meetings.

Multi-complex management

Run one estate or twenty. Super admins manage complexes, residents, guards, and admins from one console.

Phone-first authentication

Residents sign in with their Zimbabwe phone number and a one-time code. No passwords to forget.

Works offline

Installable PWA. Guards keep checking visitors in even when the gate’s WiFi drops.

National ID dedup

The same visitor is recognised across visits. History follows the person, not the entry.

How it works

Three roles. One smooth gate.

01

Resident pre-registers the visitor

From their phone, in under 10 seconds. Name, vehicle plate, expected time. A PIN is generated automatically.

02

Guard checks the visitor in

At the gate, the guard sees the queue of expected visitors. They tap the right one. Done — no phone calls to residents.

03

Admin sees everything

Live status of who’s on site. Full history, searchable and filterable. No more reconciling paper visitor books at month-end.

Product

Built for every person at the gate.

Three tailored experiences. One source of truth.

Admin portal

See the whole estate at a glance.

Live counts, status mix, top hosts, charts by hour and weekday. Filter by complex, period, or status. Manage residents, guards, admins, and complexes from one console.

  • · Overview with live KPIs and charts
  • · Visit history with filters & search
  • · Pre-registrations, recurring visitors, walkups
  • · Resident, guard, complex and admin management
ngenani.app/admin
Ngenani
Admin
Tafadzwa M.
OverviewVisit historyPre-regRecurringWalkups
Visits
1,284
+12%
On site now
23
live
Pending
4
Denied
7
-3%
Visits by day
last 30 days
Status mix
Recent visits
All complexes
Blessing MoyoA-204
On site10:42
Rudo ChivasaB-118
Expected11:00
Tinashe BandaC-302
Pending11:05
Nyasha DubeA-204
Left09:30
9:41
Ngenani
Rudo C.
Welcome
Hi, Rudo
B-118
Add
Pre-register visitor
Manage
View passes
Active passes
Blessing Moyo
Expected
PIN 4821Today, 11:00
Plumber - Mr Sibanda
On site
PIN 9012Now on site
Tinashe Banda
Pending
PIN 3344Walkup
Approval needed
Guard says “Tinashe Banda” is at the gate.

Resident app

Resident app

A pass in under 10 seconds.

Pre-register a visitor, share a PIN, approve walkups in a tap. Works in any browser, on any phone. Sign in with a Zimbabwe phone number — no password to remember.

  • · Pre-register in under 10 seconds
  • · In-app walkup approvals
  • · Manage active passes & history
  • · OTP sign-in via WhatsApp
Guard app

One-tap check-in. Even offline.

Pending approvals, expected visitors, regulars. Tap to check in or call the host. Designed for the gate, on a phone, in any weather, with or without internet.

  • · PIN-based check-in
  • · One-tap walkup notifications to residents
  • · Click-to-call host
  • · Offline queueing with auto-sync
9:41
Gate 1
Borrowdale Brooke
Sgt. Phiri
Awaiting approval
2
Tinashe Banda
ID 63-2284931-K-47 · AEH 4421
Waiting host
Host: R. Chivasa · B-118Call
Expected today
Blessing Moyo
4821
R. Chivasa · B-11811:00
Mr Sibanda (plumber)
9012
T. Moyo · A-20412:30
Regulars today
Mai Chido (domestic, A-204)

Guard app

Pricing

Simple pricing, priced per home.

One flat price covers your whole complex — pick the band that matches your number of homes. Every plan starts with a 30-day free trial. No card required to start. Prices in USD.

Up to 50 homes

A single estate or office park.

$32/mo

billed annually · $388/yr

from $0.64 per home / month

  • Up to 50 homes
  • Unlimited guards & admins
  • Offline-capable gate check-in
  • WhatsApp arrival alerts included
  • Visit history & exports
Most popular

51–150 homes

Growing communities and small portfolios.

$74/mo

billed annually · $886/yr

from $0.49 per home / month

  • 51–150 homes
  • Unlimited guards & admins
  • Offline-capable gate check-in
  • WhatsApp arrival alerts included
  • Visit history & exports

151–300 homes

Larger estates and gated communities.

$132/mo

billed annually · $1584/yr

from $0.44 per home / month

  • 151–300 homes
  • Unlimited guards & admins
  • Offline-capable gate check-in
  • WhatsApp arrival alerts included
  • Visit history & exports

301–600 homes

Big estates and multi-block complexes.

$232/mo

billed annually · $2779/yr

from $0.39 per home / month

  • 301–600 homes
  • Unlimited guards & admins
  • Offline-capable gate check-in
  • WhatsApp arrival alerts included
  • Visit history & exports

600+ homes

Property groups and large portfolios.

Custom
  • 600+ homes
  • Everything in lower bands
  • Custom integrations (intercom, ANPR)
  • Dedicated onboarding & SLA
  • Named support contact

One-time setup fee of $99–$199 covers onboarding and resident import — waived when you prepay annually.

Every band includes unlimited guards & admins, offline gate check-in and WhatsApp notifications. Pay by card or cash. Change or cancel anytime.

FAQ

Questions, answered.

Do residents need to install an app?

No. Ngenani works in any modern browser. They can also add it to their home screen — it behaves like a native app, including notifications.

How do guards check visitors in if WiFi drops at the gate?

The guard app is offline-capable. Check-ins are queued locally and sync when connectivity returns.

Can we run multiple complexes under one account?

Yes. Super admins manage any number of complexes with per-complex admins, guards, and residents.

Is there a free trial?

Yes — every plan starts with a 30-day trial. No card required to start; you only enter payment details when you subscribe.

Do WhatsApp notifications cost extra?

No. WhatsApp notifications are included up to a fair-use allowance per home — there are no per-message charges.

How is the data secured?

All traffic is encrypted in transit. Resident phone numbers and visitor IDs are scoped to the complex; admins only see data for the complexes they manage.

Replace the paper visitor book today.

Start a free 30-day trial. We’ll help you onboard your first complex in under an hour.